About this group
Continuously engaging employees and customers is a key priority for any organization seeking to embed a culture of sustainability. This Working Group provides a forum for sharing best practices on building and implementing innovative and practical engagement strategies.
Employee engagement:
Understanding the financial benefits of engaging employees in sustainability.
How do you translate your mission into something that is meaningful to people at every level of the business?
What are the best examples of successful sustainable engagement strategies?
What is the role of human resources in helping to embed CSR?
How do organizations develop sustainable skills and competencies across the workforce and how do they reward the right behaviour?
Customer engagement:
How to gain insight into what customers think, feel, believe and do.
Cutting-edge ways to engage customers on environmental & social issues.
Engaging customers in creating new products and services that are commercially viable and socially responsible.
How to align external and internal engagement strategies.