From the report:

RILA and Auburn University’s annual study on the State of the Retail Supply Chain brings together the industry’s leading retailers from North America to examine the year’s current trends, best practices and the foremost issues impacting the strategy and planning of retail supply chains now and in the near future.

The theme of this year’s results can be summarized as cautiously optimistic. Highlights of the survey revealed that even though the recession is moving into the rear-view mirror, retailers still face some uncertainty on new issues.

...New issues such as the increasing importance of multichannel operations, the expansion of global sourcing and demand shifts from store to online platforms have emerged as top-of-mind objectives for the coming year, as well as concerns over the impact of new transportation legislation, new motor carrier safety regulations, talent retention issues and turning sustainable practices into further margin enhancement.

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