Two major water companies fail to live up to customer expectations in delivering a quality service.

Water billing errors still plaguing the deregulated English water retail market in the UK.


Many thousands of water bills containing blatant billing errors and demands for water bill payment a staggering 5 months in advance are still continuing to be posted out to business customers causing chaos and disruption to water consultants who process multi national water bills for business in retail, leisure and health sectors. Bills are piling up unpaid with complaint after complaint falling on deaf ears of some water retail companies

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